Terms of Service
By accessing emio.ai, the Emio.ai application, or any related service we provide (the "Service") you agree to these Terms. If you do not agree, do not use the Service.
1. Service
The Service uses AI to extract structured data from documents you submit. It is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. AI-generated output may be incorrect or incomplete; you are solely responsible for verifying it before any use, especially where errors could cause harm (financial, legal, safety, or otherwise).
2. Your content and your responsibilities
You retain ownership of the documents and data you submit ("Customer Data"). You represent and warrant that you have all rights, consents and legal bases required to submit Customer Data to the Service, including with respect to any personal data it contains, and that doing so does not violate any law, contract, or third-party right. You must not submit data you have no right to process. Where Customer Data contains personal data, you act as controller and we act as processor under our Data Processing Agreement, which is incorporated into these Terms by reference.
You will use the Service lawfully and will not (a) attempt to disrupt, overload, reverse-engineer or circumvent it, (b) use it to generate unlawful, infringing or harmful output, or (c) submit malware, special-category personal data (GDPR Art. 9) or children's data unless explicitly agreed in writing.
3. Intellectual property
All rights in the Service, including software, models, content and trademarks, remain ours or our licensors'. No licence is granted except as strictly necessary to use the Service as intended.
4. Limitation of liability
To the maximum extent permitted by law, we exclude all liability for any direct, indirect, incidental, consequential, special or punitive damages, and for any loss of profits, revenue, data, goodwill, business or anticipated savings, arising from or related to the Service, the use or inability to use it, errors in AI output, loss of or unauthorised access to Customer Data, or reliance on the Service. Where liability cannot lawfully be excluded, it is limited in aggregate to the lesser of (i) the fees you paid us in the 3 months preceding the event giving rise to the claim, or (ii) EUR 100. Nothing in these Terms excludes liability that cannot be excluded under mandatory law (including intent and gross negligence under Slovenian law).
5. Indemnity
You will indemnify and hold us harmless against any third-party claim, loss or expense arising from Customer Data, your use of the Service, or your breach of these Terms.
6. Changes & termination
We may modify, suspend or discontinue the Service, and update these Terms, at any time. Continued use after changes means acceptance. We may terminate your access at any time, in particular for breach.
7. Law & jurisdiction
These Terms are governed by Slovenian law. Exclusive jurisdiction lies with the competent courts in Ljubljana, Slovenia. The UN Convention on Contracts for the International Sale of Goods does not apply.
8. Contact
Kaleos d.o.o., Gosposvetska 5, 1000 Ljubljana, Slovenia — web@kaleos.ai